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NormSoft, Inc. Knowledge Base .: Pocket Tunes .: Managing your audio files .: Transferring audio files .: Other methods .: I can't seem to get files to transfer with hotsync. What's wrong?

I can't seem to get files to transfer with hotsync. What's wrong?

There are several possibilities.

Let's start with the file name. The Palm OS has a 74 character limitation for folder/file names. See if the path/file name of your files is over 74 characters.

Next, make sure your file name only contains standard English characters. The Palm OS does not support non-standard characters.

There is a potential issue hotsyncing files on the Treo 600. Palm has released a patch. If you are having problems transferring files to your device, you'll need to install this patch. It's available at:

http://www.palm.com/us/support/


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