- This article applies to the Palm OS Only -

The following steps are for users of Windows Media Player 9 and Palm devices, for Windows mobile users with Windows Media Player 9, please see this Knowledge Base article.

Before proceeding, make sure that Pocket Tunes is in Legacy mode. Open the Pocket Tunes menu, go to 'Preferences' and choose 'Copy from PC preferences', confirm that it says 'Legacy' in the first drop down menu. If it says anything else, select the drop down and change it to 'Legacy', then close Pocket Tunes.

Step 1 - Connect your Palm handheld

Wait for Windows Media Player to complete copying the music to your computer.  When it has finished, the "Copy Status" column will read "Copied to Library" for all of the tracks on the CD.

Now connect your Palm handheld to your PC by placing it in its cradle or connecting it to your PC using its HotSync cable.  Make sure that the cradle or cable is plugged into your PC.

Step 2 - Start Pocket Tunes

On your Palm handheld, start Pocket Tunes.  You can do this by pressing the Home button or tapping the Home icon in the graffiti area.  Then select "Unfiled" from the dropdown in the upper-right corner of the screen.  You should see "pTunes" listed on the screen.  (You may have to scroll down to find it.)  Tap on the pTunes icon.

If you have a Sony CLIE, select the Actions menu in Pocket Tunes (tap near the top of the screen to bring up the menu), and pick "Connect to PC".  (On other devices, this step is not necessary, but you can perform it if you prefer.)

Step 3 - Select the music to copy

In Windows Media Player on your PC, click on "Copy to CD or Device". 

Under "Items to Copy", select the album that you just copied to your PC.

Under "Items on Device", select your Palm Handheld.  (If your Palm handheld does not appear on this list, make sure it is properly connected and press F5 to refresh the list of devices.  If that does not work, quit Windows Media Player on your PC and quit Pocket Tunes on your Palm.  Then go back to step #9.  Don't start Windows Media Player until after you have started Pocket Tunes.)

Step 4 - Copy the music

Click on the "Copy" button in the upper-right corner of Windows Media Player. 

The music will begin to copy to your Palm.  Do not unplug your Palm or quit Pocket Tunes while the music is being copied.

Step 5 - Play the music

Once the music has finished copying, press the Open button in Pocket Tunes.  The open button may look like this (its appearance varies depending on the skin you are using):

You will now see the Choose Songs screen.

(If you do not see "All" in the upper-right corner, tap the popup in the upper-right corner and select "All".)

Tap on "Album" and then tap the name of the album you just copied to your Palm.

Finally, tap "Select All" to begin playing the music.

Finished!

Congratulations!  You now know how to copy music from a CD to your Palm.

If you encounter any difficulties with these instructions, please contact support and describe the problem in as much detail as you can.