| Applies to: | Pocket Tunes 3.x.x or 4.x.x |
| Deluxe, Basic, Trial, Bundle |
| Devices: | All supported devices |
| Computer Operating System | WinXP, Win2003, Win2000, winME |
** This ONLY applies if you are using Pocket Tunes in LEGACY mode to transfer tracks. For more information on Legacy see this Knowledge Base article. For information on how to determine which communication method you are using, see this Knowledge Base article.
We have seen cases where the SD card being used had Bad Sectors. This caused pr4oblems with Windows Media Player and resulted in failed transfers. You could try formatting the SD card using CardInfo on your Palm or Treo device. Or you could try using a different SD card.