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NormSoft, Inc. Knowledge Base .: Pocket Tunes .: Installing Pocket Tunes .: Troubleshoot .: How do I delete the USB Helper file?

How do I delete the USB Helper file?

**WARNING: Do not delete this file unless you are removing Pocket Tunes from your device or you have been instructed to do so by NormSoft support.

Make sure Pocket Tunes 3.x is still installed when you delete the USB Helper file. If it is not, reinstall it and follow the steps below and delete the Helper file before you remove Pocket Tunes 3.x from your device.

You can delete the pTunes USB helper using the 'Applications' launcher program on your device. Go to the menu of 'Application', select Delete and scroll down to the 'pTunes USB Helper' file, highlight it and press Delete.

You will be prompted to reset, which you should do. You should then be able to use the launcher a second time to permanently delete the USB helper immediately after the reset. You should note that Pocket Tunes will recreate the USB helper each time you run it if it is not there. So do not go into Pocket Tunes once you have started the delete process or after. Otherwise the USB Helper will be reinstalled.


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