Troubleshoot

NormSoft, Inc. Knowledge Base
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NormSoft, Inc. Knowledge Base

Error Codes and Messages

Installing Pocket Tunes

General Issues

Installing Pocket Tunes with a MAC

Requirements

Troubleshoot

Upgradinig or Updating Pocket Tunes

Listening to Audio

Managing your audio files

NormSoft, Inc. Knowledge Base .: Pocket Tunes .: Installing Pocket Tunes .: Troubleshoot

Troubleshoot

If you have a problem installing Pocket Tunes, look here

Pocket Tunes resets after installing an update from Palm, what do I do?
Some recent updates from Palm for the Treo...

6-4-2007 Views: 3080

Pocket Tunes was included with my device, I purchased an upgrade but it does not accept my code, what do I do?
If you bought an upgrade to Pocket Tunes, what...

10-12-2005 Views: 19481

Why can't I enter my registration code?
There are a couple of reasons you may not be...

2-20-2005 Views: 5965

How do I delete the USB Helper file?
**WARNING: Do not delete this file unless you...
(No rating) 3-22-2006 Views: 2054

How do I determine the version number for Pocket Tunes for Windows Mobile
If you need to figure out which version of...
(No rating) 7-17-2008 Views: 99

How do I determine the version of Pocket Tunes for Palm that I am using?
If you need to figure out which version of...

2-17-2006 Views: 9714

How do I reinstall the Pocket Tunes driver on my PC?
WARNING: This is only necessary if you have...

5-30-2006 Views: 7072

How to delete Pocket Tunes Trial from a Tungsten T5?
Since you had to replace Real Player as the...

10-19-2004 Views: 6769

I have a Centro but I do not have the MTP option, only Legacy.
If you are unable to put Pocket Tunes into MTP...
(No rating) 10-19-2007 Views: 407

I just bought Pocket Tunes basic and all my files disappeared. What's wrong?
Most likely you were playing M4A files in the...

11-3-2004 Views: 3024

Pocket Tunes crashes/resets upon startup
Most of the time, if Pocket Tunes reports that...

8-25-2004 Views: 4230

The installer fails with an error message. What is causing this?
There are a few reasons why the installer might...

1-4-2005 Views: 6020

What files should I save if I need to delete and reinstall Pocket Tunes?
If you need to remove and reinstall Pocket...

7-17-2006 Views: 2221

When I insert the Gruvi card, nothing happens, Pocket Tunes does not install. Why?
Note: This is for customers using the SanDisk...

3-8-2006 Views: 1391

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