If you have purchased audio tracks from the Real Music store in RX format or you have RA formatted files, you can transfer them to your Palm device with Pocket Tunes.

What you need:

1. Pocket Tunes Deluxe
2. Rhapsody Media Player - down-loadable from www.rhapsody.com

To transfer the track(s) to your device:

1. Make sure you have run the Pocket Tunes Installer file available from here http://www.pocket-tunes.com/download.html and followed the setup instructions in our online User Guide here http://www.pocket-tunes.com/pockettunes/docs/readme.html 
2. Ensure Pocket Tunes is in MTP mode.(Please see this Knowledge Base article on how to put Pocket Tunes in MTP mode)
3. Connect your device into the USB cable
4. Open Pocket Tunes, on your desktop you should then get a window pop up asking you to choose a Media Player. If Rhapsody is listed, select it, Rhapsody should then launch. If it is not, select "take no action" and then press OK. Then Launch Rhapsody from the Start menu. Meanwhile on your Palm Pocket Tunes should have a white and green screen that says "Communicating with PC, Please Wait"
5. After Rhapsody launches, you should see something that says palmOne MTP Device or the name of your device or SD card. There are a few possible names but generally it will be listed on the left hand side in the window beneath your login ID. (NOTE: some devices may actually have two listings, one for the SD card and one for your onboard memory)
6. Click on the Palm device in the left upper window, this starts Rhapsody initializing the device. If you have more than one listing, click on the one you want to transfer files to.
7. Now find a song or songs you wish to transfer. The easiest way to do this is to open another window on your desktop and locate the file(s) there.
8. Click on the song(s) you wish to transfer and drag it to the Transfer tab in the lower left window of Rhapsody, release it and that title will be added to the transfer line.
9. Click on the transfer tab so that it is displayed in the lower left. On the bottom right of that window is a button that says "Transfer" click that button and your transfer will begin. The Palm should now say "Receiving file, do not disconnect".
10. If you are transferring RX files, Rhapsody will acquire the license and initiate the transfer, it will readout percentages while it transfers over to your device, then when it's done it will say complete.
11. At this point you should have the song(s) on your device.

If any problems occur, please contact support at http://www.pocket-tunes.com/scripts/support.php