Following are answers to several common questions that people have about CryptInfo.

Yes.  If you are using CryptInfo/PC, all of your information is synchronized whenever you perform a HotSync operation.  In addition, regardless of whether or not you use CryptInfo/PC, your database will be backed up to your computer whenever you perform a HotSync operation.

Yes.  None of your CryptInfo information is ever stored without encryption unless you explicitly copy it to another application or use the export feature.  Therefore, no one will be able to read the data stored in the backup without knowing your passphrase.

If you have to perform a hard reset on your Palm, or if your Palm is lost or stolen, you can restore your CryptInfo information to a Palm device very easily.

If you are restoring the information to the same Palm device, all you need to do is perform a HotSync.  The HotSync Manager application will ask you to identify the username for the Palm device.  Then it will restore all of your applications and data.  With some older versions of Palm Desktop, you may need to re-install the CryptInfo application again.  To do so, find the cryptinfo.prc file and double-click it.  If you installed CryptInfo/PC, the cryptinfo.prc file will be in C:\Program Files\CryptInfo (or where ever you chose to install CryptInfo).

If you are restoring the information to another Palm device, do the following:

1. Find the CryptInfo backup file.  This file is named "CryptInfo_Database.pdb" and should be located somewhere inside your Palm Desktop folder.  For Windows, this is usually in C:\Palm.  In Windows, use the "Find Files or Folders" or "Search for Files and Folders" option to find this file.  On the Macintosh, use Sherlock.
2. Double-click the CryptInfo backup file.
3. It may ask you which Palm you would like to install the file to.  Pick the username that corresponds to the new Palm device.
4. Find the cryptinfo.prc file and double-click it.  If you installed CryptInfo/PC, the cryptinfo.prc file will be in C:\Program Files\CryptInfo (or where ever you chose to install CryptInfo).  Otherwise, you will need to retrieve the file from the CryptInfo4.0.9.zip file that you originally downloaded.  You can download this file from www.normsoft.com
5. Perform a HotSync operation.

Currently, there are no plans to provide a Macintosh version of CryptInfo.  Macintosh users can still use CryptInfo for the Palm, of course, but they will not be able to view or edit the information on the Mac.  If we hear from a large number of Macintosh users who are interested in a Macintosh version, then we will reconsider.

When you upgrade from any version of CryptInfo or PassMan, all of your account information is kept!  You will not lose any information.  Of course, you should always perform a backup beforehand to ensure that there are no unexpected problems.  Also, be sure to follow the upgrade instructions carefully, especially if you are using a version prior to 3.0.  See Section 4-1 (Upgrading) for more information.

This is actually two questions:

Does the CryptInfo license allow me to use CryptInfo/PC on more than one PC?

The essence of the CryptInfo license agreement is that only one person should be using a registered copy of CryptInfo at any given time.  That means that you can use a single registration code to install CryptInfo/PC on multiple PCs provided that you are the only person that uses it.  If anyone else uses that copy of CryptInfo/PC, you must purchase another license.

Does CryptInfo work if I synchronize with more than one PC?

Yes.  CryptInfo will synchronize all of your information between any number of PCs.  In fact, this is a great way to keep your passwords (and other important information) at your fingertips whether you are at work, home, or somewhere else.